Terms & Conditions

. DEFINITIONS AND INTERPRETATION
(a) Definitions
“Ofinac Acoustical Engineers” or “Supplier” “we”, “our” or “us” means Ofinac Acoustical Engineers Pty Ltd. “Contract” means the agreement to sell and deliver Goods to the Customer by Ofinac Acoustical Engineers including any quotation, order, and these Terms.

“Customer” or “you” means the individual, company or other entity buying or ordering Goods from us.
“Delivery and or Supply” means ready for shipment at Ofinac’s premises known as 40 Export Drive Brooklyn Victoria, Australia or as otherwise advised.
“Goods” means products or services that we may sell, supply or deliver from time to time.
“Order” means any approved Sales/Purchase Order issued from a Customer to Ofinac Acoustical Engineers by either printed or electronic means.
“Price” means the price payable for the Goods as agreed in accordance with clause 5 of these Terms.
“Special Condition” means any special terms and conditions forming part of a quotation.
“Terms” means these terms and conditions which are published on our website and may change from time to time without notification.

(b) Interpretation
(i) The Terms supersede any oral or written agreements that may have been previously reached between Ofinac Acoustical Engineers and the Customer. These Terms apply regardless of any contrary express or implied terms, conditions or warranties in any of the Customer’s documents.
(ii) These Terms shall be deemed to be incorporated into any and all orders and contracts concluded with Ofinac Acoustical Engineers.
(iii) If any provision of the Terms is determined to be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions will not be affected, prejudiced or impaired.
(iv) Together with the terms contained in any quotation and/or Order, any Special Conditions these Terms form a contract between Ofinac Acoustical Engineers and the Customer.

2. GENERAL
(a) All Orders for Goods is an offer by you to purchase Goods pursuant to these Terms.
(b) Acceptance of a Quotation and subsequent delivery of Goods to you is conclusive evidence of your acceptance of these Terms.
(c) Accounts must be up to date before any order will be scheduled for manufacture, any account paid late will be charged an accounting fee as set out in Clause 8 (e), and credit terms retracted to a COD account.

3. OFFERS AND QUOTATIONS
(a) These Terms apply to any quotation given to you.
(b) No quotations, representations or oral arrangements are binding upon Ofinac Acoustical Engineers, unless and until confirmed by us in writing, or through the actual acceptance of an Order by us.
(c) Quotations are subject to change prior to acceptance.
(d) An Order or quotation cannot be altered by you without our written consent.
(e) A quotation is deemed to have been accepted by you on the placing of an Order.

4. ORDERS AND DELIVERY OF GOODS
(a) Unless agreed upon in writing, all Orders by you must be placed at least thirty (30) days before expected delivery.
(b) You agree that a change in design, packaging or finish of the Goods between acceptance of the Order and delivery of the Goods will not render the Goods of unmerchantable or useable quality or unfit for purpose and will not constitute a failure to meet any description or sample.
(c) All Delivery schedules and commitments commence following receipt of the approval of the final designs by the client or their authorised representative.
(d) Delivery dates quoted for the Goods are ready for shipment at Ofinac’s premises and are subject to variation for changes in conditions. Ofinac will use its best endeavours to achieve quoted delivery dates but will not be responsible for any changes due to conditions beyond its control.
(e) Goods are transported at your risk.
(f) We are not liable or responsible for any delay incurred in the delivery process incurred by your nominated carrier.
(g) Shortages other than those noted on the delivery docket at the time the goods leave the possession of Ofinac shall not be the responsibility of Ofinac.
(h) Ofinac does not accept orders with penalties for late delivery
(i) The Goods are sold to you as our Customer and therefore:
(i) You are the end user and are not authorised to re-sell or on-sell the Goods or
(ii) You have written authorisation as a Special Condition of these Terms to resell or on-sell the Goods duly signed by an authorized Ofinac Acoustical Engineers executive.
(iii) Any on-sold Goods from an unauthorised reseller voids all warranties
(j) Any goods transferred, transported or moved by you across a Territory, Border or Country will void all warranties.
(k) If, for whatever reason, you do not accept and pay in full and on time for the Goods delivered pursuant to an Order, all costs resulting from return transport, storage, recycling, scrapping, resale and other costs will be at your expense.
(l) All Sales of Ofinac Acoustical Engineers products to a third-party, e-commerce websites are strictly prohibited without written consent of Ofinac Acoustical Engineers.
(m) Failure by us to deliver the Goods by reason of any circumstances of whatever nature including but not limited to fire, flood, explosion, strike, lock-out or other industrial act or dispute, the breakdown of or accident to plant, unavailability of shortage of raw material, labour, power supplies, or transport facilities, international transportation delay, storm, a shortage of product, an act of God, or any order or direction of any local, state or federal government or government authority or instrumentality shall not constitute a breach of these terms and conditions or render Ofinac Acoustical Engineers to any liability.

5. PRICING PROJECT CLAIMS AND INVOICING
(a) The Price will be Ofinac Acoustical Engineers quoted price as contained in a quotation or Order, subject to clause 3 and this clause 5.
(b) All pricing is offered exclusive of Good and Service Tax and in Australian Dollars and firm for the period nominated in the quotation and if not specified for 30 days.
(c) We reserve the right to alter any such quoted price at any point in time, as all quotes are based on costs of labour, materials and services.
(d) We reserve the right to immediately alter, without notice, any price to any Customer if external forces (for example, government policies/laws/regulations currency exchange shifts, raw materials cost increases or increase costs of suppliers) impose costs or conditions upon use that are deemed by us to be out of our control.
(e) Unless otherwise agreed in writing, Goods are non-returnable.
(f) Progress claims will be submitted from time to time by 20th of each month at the discretion of Ofinac for any works performed on or off site. Clients have the right to reject in writing stating a valid reason/s for rejection of such within 2 days of receipt. If no rejection is received an invoice will be issued thereafter. If a Project Claim is rejected by the client Ofinac in its sole discretion may accept or deny the rejection.

6. INSPECTION
It is the responsibility of the Purchaser to inspect goods before or upon delivery and no claims for damage or missing goods will be accepted unless notification is advised in writing at the time of delivery.

7. GUARANTEE
(a) Ofinac warrants that goods and services provided shall be as described in the quotation or specification.
(b) All goods and services are provided subject to the usual trade tolerances over and/or under in respect of weights, dimensions, processing and performance.
(c) If any goods or service supplied by Ofinac are proven to be faulty through workmanship or materials and the company is notified of this in writing within one (1) year of supply, then Ofinac may choose at its option and cost to repair, replace or recondition the faulty goods or offer a refund to the purchaser.
(d) Notwithstanding the foregoing, in the case of proprietary items supplied, Ofinac will use its best endeavours to obtain a replacement of any faulty item from the manufacturer but will not be otherwise liable to the Purchaser in respect thereof.

8. PAYMENT
(a) Once a new Customer has completed an Account Application Form along with executing a Personal Guarantee and Indemnity, at Ofinac’ s absolute discretion Ofinac may provide a 30 day EOM trading account. On receiving an initial Purchase Order all new accounts are required to pay a minimum deposit of 30% of the total contract price. This deposit will be applied to the last or remaining amount which is due before delivery.
(b) All payments must be made in full no later than the date specified on the invoice at which the payment falls due, without any discount and/or offset, unless otherwise agreed upon in writing.
(b) Payment must be made in the manner set out in the invoice. The provision of payment terms is in Ofinac’s absolute discretion. This includes invoices for any progress claims submitted for any goods supplied on or off site during that month.
(c) If you default in payment of any invoice when due, you indemnify us from and against all costs and disbursements incurred by us in pursuing the debt including legal costs on a solicitor and own client basis and our collection agency costs.
(d) Claims in respect of allegedly defective Goods, Goods not complete, or Goods with deviations from specifications will not be grounds for withholding payment of account and will not give you any right to offset payment of account.
(e) In the case of your failure to pay the invoice/account amount by the due date, all invoices will become immediately due and payable, without any notice of default being required. In the event of late payment, you must pay an account fee being the greater of $250 per day or 2.5% of the total amount due for every day late.
(f) We retain the right to terminate the Contract or to suspend its performance in full or in part with immediate effect, without prejudice to our other rights, if:
(i) any money payable to us becomes overdue, or in our opinion you will be unable to meet its payment obligations as they fall due;
(ii) you apply for suspension of payments, files for a bankruptcy order or requests to;
(iii) you are admitted to a statutory debt rescheduling, scheme or management arrangement;
(iv) bankruptcy, liquidation or like proceedings are instituted against you the Customer; or
(v) Your business is closed down or liquidated.
(g) Without limiting any other provision of these terms, you agree:
(i) that we hold a security interest for the purposes of the Personal Property Securities Act 2009 (Cth) (“PPSA”) (by virtue of the retention of title provisions) in all Goods supplied is to you from time to time;
(ii) we hold a security interest for the purposes of PPSA (by virtue of the retention of title provisions) in all proceeds arising from the sale of Goods supplied by us to you from time to time; and
(iii) to provide all information and assistance necessary to register and maintain such an interest, until such Goods have been paid for in full by you.

9. RISK AND TITLE OF GOODS
(a) All Risk for the Goods passes to you on delivery. Ownership of the Goods sold will only pass to you on payment in full of the sale price and/or invoice and any other amounts payable in respect of all Goods delivered or to be delivered pursuant to the Order.
(b) Prior to payment in full of the outstanding amounts, you will not be entitled to pledge or otherwise offer as security the Goods or transfer ownership, other than in accordance with its normal business operations.
(c) If you do not pay in accordance with these Terms, you authorise us to: enter any premises where the Goods may be stored or in use; retake possession of the Goods; and, to keep or resell Goods repossessed. You indemnify us against any claim, action or cost arising out of the exercise of this right of entry and removal.
(d) It is further agreed that Title of goods will not pass until:
(i) Full payment is made and cleared by Ofinac Acoustical Engineers banking institution and the goods have been picked up or delivered, having a signed authority of acceptance
(ii) All Goods must be picked up or delivered, having a signed authority within 30 days of notification that the Goods are available for pickup or delivery
(iii) Any disputed claim or chargeback is agreed to in writing by Ofinac Acoustical Engineers
(e) It is further agreed that:
(i) where practicable the Goods must be kept separate and identifiable until full payment is received and cleared in full and;
(ii) You are only a bailee of the Goods until such time as we have received payment in full for the Goods and until then you shall hold any proceeds from the sale or disposal of the Goods on trust for us.

10. COMPLAINTS AND CLAIMS
(a) Complaints relating to visible deviations from specification and/or defects in sold Goods must be submitted to us by you in writing within seven (7) days of delivery of Goods, otherwise you will be deemed to have accepted the Goods as delivered. If a complaint is well-founded, we will then have the right, at our discretion, to repair or replace the Goods in question, or credit or refund the invoice amount due for these Goods.
(b) Goods may only be returned if:
(i) we have agreed in writing to the return of Goods and you have complied in all respects with the provisions of this clause; and
(ii) after inspection of the Goods returned Ofinac Acoustical Engineers has agreed in writing to accept the return of the Goods and to provide a refund to you.
(c) We will not be liable to accept the return of Goods which have not been stored or used in a proper manner or have been abused or neglected.

11. LIABILITY OF OFINAC ACOUSTICAL ENGINEERS
(a) To the full extent permitted by law, we will not be liable for any loss including indirect, incidental or consequential loss, damage, death or injury occasioned by you or any other person arising from the purchase of the Goods other than replacement of the Goods.
(b) Our liability for breach of a condition or warranty contained in these Terms, any other agreement between the parties or implied into this Contract or these Terms by Statutory Provisions is limited to any one of the following as determined by us:
(i) the replacement of the Goods or supply or equivalent Goods;
(ii) the repair of the Goods or payment of the costs of having the Goods repaired; or
(iii) the refund of the price paid by you for the Goods.
(c) You assume all risk and liability for loss, damage or injury to persons or property of the Customer, or to others arising out of the use or possession of any of the Goods sold to the Customer whether such Goods are used singularly, or in combination with other Goods, or any process.

12. GOODS AND SERVICES TAX
We will charge you, and you agree to pay, the amount of any Goods and Services Tax (“GST”) payable in respect of the Goods or as a result of the supply of Goods by us.

13. DISPUTE RESOLUTION
(a) All disputes between the Parties arising out of or related to the Order and these Terms must in the first instance be referred to a representatives meeting between the parties.
(b) If the appointed representatives cannot resolve the dispute within fourteen (14) days, the dispute must be referred to mediation as agreed by the parties. Failing agreement, the dispute will be conducted at the The Melbourne Commercial Arbitration and Mediation Centre (MCAMC) in accordance with the MCAMC Guidelines. Unless otherwise agreed, the mediation shall be held in Melbourne, Australia.
(c) If mediation is,
(i) abandoned by the mediator;
(ii) otherwise concluded with the dispute being resolved; or
(iii) not resolved within 60 days of the date of service of the notice of dispute (or such additional period as agreed by the Parties in writing), the dispute must be referred to Expert Determination to be conducted at MCAMC in accordance with the MCAMC Expert Determination Guidelines. Unless otherwise agreed, the expert determination shall be held in Melbourne, Australia.

14. GOVERNING LAW
These Terms are subject to the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of that state.